Services overview

What We Do

Three Services, One Quiet Approach

Whether you want to understand how retirement provisions work, get your papers in order, or maintain them over time — there's a Silvergrove service that fits.

← Back to Home

Our Methodology

How Every Service Starts

Before recommending any specific service, we start with a short conversation — by phone or in person — to understand where you are and what you're trying to accomplish. Sometimes what someone needs is just an hour at an information session. Sometimes the paperwork situation requires dedicated time to sort through properly.

That initial conversation is free and carries no obligation. It shapes which service we suggest, and it means you won't end up paying for something you don't need.

1. Short conversation

We learn about your situation and what you're looking for.

2. Service recommendation

We suggest which service fits your needs and confirm the price.

3. Booking confirmed

We agree a date and time that works around your schedule.

4. Service delivered

The session or visit happens, and you leave with something tangible.

Service 01

Plain-Language Information Sessions

These are small group gatherings where we work through how retirement provisions generally work — covering the kinds of topics that come up again and again when people sit down to think seriously about what lies ahead. Sessions are structured but relaxed, and questions are welcomed throughout rather than held to the end.

Every participant leaves with a set of printed notes covering the topics discussed. These aren't promotional materials — they're plain-language summaries you can read again at home, share with a partner or family member, and refer back to when a relevant situation arises.

What's covered

  • How state pension entitlements generally accumulate
  • Workplace and personal pension schemes — how they work in broad terms
  • Common pitfalls and questions to ask your own advisers
  • What documentation you'd typically need before any formal process

How it works

1Book your place by phone or email — sessions run monthly
2Attend the session at our Phuket office (approx. 2 hours)
3Leave with printed notes and any questions answered

Session fee

฿3,600

Book a Place
Information session
Document gathering

Service 02

Document Gathering Help

Many people reaching or approaching retirement have personal paperwork spread across multiple locations — a drawer here, a folder there, something saved somewhere digital, and other things entirely missing. This service brings it all together properly.

We work through a developed checklist with you in person, identifying what you have, what's missing, and what format each item needs to be in. The result is a labelled folder with a clear index — so the right document is where it should be when you actually need it.

What gets organised

  • Identity and travel documents (passport, visa, ID)
  • Pension and savings reference numbers
  • Property documents and lease agreements
  • Insurance policies and renewal dates
  • Key contacts and emergency reference sheet

How it works

1Initial call to understand what you have and what's likely missing
2In-person session (typically 2–3 hours) working through the checklist
3Folder and checklist handed over — you keep all originals

Session fee

฿8,900

Book a Session

Service 03

Seasonal Records Service

Documents and reference numbers drift out of date. Renewal dates pass unnoticed. A folder that was well-organised two years ago gradually stops reflecting your current situation. The seasonal records service addresses this through four structured visits each year.

At each visit we review what's current, note what's approaching renewal, update reference numbers that have changed, and flag anything that may need attention before the next visit. It's a light-touch process that prevents small lapses from becoming bigger headaches.

What's reviewed each visit

  • Expiry dates on identity and travel documents
  • Insurance renewals and policy changes
  • Pension and financial reference number currency
  • Contact list and emergency details

Annual schedule

Q1January–March visit: new year documents and early renewals
Q2April–June visit: mid-year review and insurance check
Q3July–September visit: visa season and forward planning
Q4October–December visit: year-end wrap and upcoming dates

Annual fee (4 visits)

฿23,900

Enquire Now
Seasonal records service

Which Is Right for You?

A Quick Guide

If you… Best service
Want to understand how retirement provisions work before taking any formal steps Information Session
Have a drawer of scattered documents that have never been properly organised Document Gathering
Already have organised papers but want someone to keep them current year-round Seasonal Records
Are starting from scratch and want to understand things before tackling the paperwork Session + Document Gathering
Want the complete package: information, organisation, and ongoing maintenance All Three

Across All Services

Standards We Hold To

Privacy Maintained

Information shared stays confidential. We don't retain document copies after visits.

Scope Is Clear

We're not advisers. Where a question needs a professional, we say so plainly.

Price As Quoted

No extras, no variable billing. What's quoted is what's charged.

Materials Current

Session content is reviewed and updated twice yearly so guidance stays relevant.

Pricing

Clear Fees, No Additions

Information Sessions

฿3,600

per person, per session

  • Small group format (max 10)
  • Approx. 2 hours
  • Printed notes included
  • Q&A throughout
Enquire

Document Gathering Help

฿8,900

per gathering session

  • One-to-one session
  • Approx. 2–3 hours
  • Labelled folder & checklist
  • All originals returned
Enquire

Seasonal Records Service

฿23,900

per year (4 visits)

  • Quarterly in-person visits
  • Renewal tracking
  • Annual billing, no extras
  • Ongoing records updates
Enquire

Not Sure Which Service Fits?

A Short Conversation Will Tell Us Both

Send a message or call us directly. We'll ask a few straightforward questions and let you know which of our services — if any — makes sense right now.